Accessibility Statement

1. Our Commitment

Saffron Premier Mortgage LLC is committed to ensuring that our website and digital services are accessible to people with disabilities. We believe that everyone — regardless of ability — should be able to access information about our mortgage products, submit inquiries, and receive the assistance they need.

Accessibility is an ongoing effort. We are working to continuously improve the user experience for all visitors and to apply relevant accessibility standards to our web content. We welcome your feedback to help us identify areas for improvement.

If you have difficulty accessing any portion of our website or need information in an alternative format, please contact us using the information in Section 7. We are happy to assist you and to provide information through alternative means.

2. Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA is the widely recognized international standard for web accessibility and is referenced by the U.S. Department of Justice and other regulatory bodies in assessing compliance with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Our conformance status is partially conformant: some content does not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and remediate areas of non-conformance.

3. Measures We Take

To support accessibility, Saffron Premier Mortgage LLC takes the following measures:

• Incorporating accessibility considerations in our website design and development process
• Providing semantic HTML structure and appropriate use of ARIA (Accessible Rich Internet Applications) landmarks and labels
• Ensuring sufficient color contrast ratios for text and interactive elements
• Providing descriptive alternative text for meaningful images
• Designing interactive elements to be operable by keyboard as well as mouse
• Ensuring form fields are labeled clearly and error messages are descriptive
• Making our Site navigable without requiring use of a mouse
• Testing our Site with screen reader software and automated accessibility tools
• Reviewing accessibility when making updates to the Site

4. Accessibility Features

The following accessibility features are currently implemented on our Site:

• Semantic structure: Pages use appropriate heading hierarchy (H1–H3), landmark regions, and descriptive page titles
• Keyboard navigation: All interactive elements, including navigation menus, forms, and buttons, are accessible via keyboard using the Tab key and standard keyboard shortcuts
• Focus indicators: Visual focus indicators are present on interactive elements for keyboard users
• Form labels: All form fields are associated with descriptive labels, and required fields are clearly identified
• Error identification: Form validation errors are displayed in text with clear descriptions of the issue and how to correct it
• Color contrast: We have designed the Site to meet or approach a 4.5:1 contrast ratio for normal text and 3:1 for large text and graphical elements as recommended by WCAG 2.1 Level AA
• Responsive design: The Site is designed to function at various screen sizes and zoom levels, including at 200% browser zoom without loss of content or functionality
• Text alternatives: Images that convey information include descriptive alt text
• No seizure triggers: The Site does not contain content that flashes more than three times per second
• Skip navigation: A skip-to-main-content mechanism is available for keyboard users

5. Known Limitations

We are aware of certain areas of the Site that may not yet fully conform to WCAG 2.1 Level AA standards. We are working to address these. Known limitations include:

• Animated content: The hero section of the homepage contains a canvas-based animation. Controls to pause or stop this animation may not be fully accessible to all users. If the animation causes difficulty, you may disable animations in your operating system or browser settings, or contact us for assistance.
• Third-party content: Certain third-party tools and scripts embedded on the Site may not fully conform to WCAG 2.1 Level AA. See Section 6 for more information.
• PDF and document files: Any downloadable documents we provide may not be fully accessible. If you need an accessible version of a document, please contact us and we will make reasonable efforts to provide one.

We are committed to remediating these limitations and will update this statement as improvements are made.

6. Third-Party Content

Our Site may include content provided by or integrated from third-party services, such as web fonts, mapping tools, and analytics platforms. We do not control the accessibility of third-party content and cannot guarantee that third-party services meet accessibility standards. We encourage third-party providers to prioritize accessibility in their products and services.

If you encounter an accessibility barrier related to third-party content on our Site, please contact us and we will make reasonable efforts to provide accessible alternatives or to address the issue with the relevant provider.

7. Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter an accessibility barrier, have difficulty using any part of the Site, or need information in an alternative format, please contact us by any of the following means:

8. Formal Complaints

If you are not satisfied with our response to an accessibility concern, you have the right to file a complaint with the appropriate government authority. Depending on the nature of your concern, you may contact:

• U.S. Department of Justice: Civil Rights Division, ADA complaints — www.ada.gov
• U.S. Access Board: Section 508 and federal accessibility standards — www.access-board.gov
• Consumer Financial Protection Bureau (CFPB): For concerns related to access to mortgage products or services — www.consumerfinance.gov
• Washington State Human Rights Commission: For Washington residents — www.hum.wa.gov

We are committed to working constructively to resolve accessibility concerns and encourage you to contact us first so we can address the issue directly.